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Privacy Policy

Giving Vines, LLC (“Giving Vines”) is committed to protecting the privacy of purchasers and charities (collectively, “Users”). We only collect personally identifiable information about our Users, such as their names and postal and/or email addresses, when it is knowingly provided to us by our Users.

The terms of this privacy policy govern all interactions with Giving Vines, whether through our Giving Vines’ website or email, by telephone or fax or by mail.A link to our privacy policy can be found on our home page and on web pages where information is collected from Users. When you use our Web site or communicate with us by email, fax phone or mail, you agree to the terms of this privacy policy.

INFORMATION COLLECTION

When a User makes a purchase

Giving Vines will ask Users to provide personally identifiable information necessary to fulfill a purchase that may include name, billing and shipping addresses, telephone number, and credit card number. This is the same information requested when a customer places an order by telephone or through the mail. For online orders, we also require an email address so the User can receive order and shipping confirmation emails and so we can communicate with the User if we have difficulty processing an order. All credit card information provided with online orders will be temporarily stored on a secured server (see Data Security).We will retain the personally identifiable information provided with each order for our records, to facilitate customer service, and for the following purpose:

When a User provides an e-mail address

When a User provides an e-mail address, Giving Vines may send email announcements to that address.Each e-mail announcement will have unsubscribe information for Users who do not wish to receive information by e-mail.

Automatic collection of non-personal information

Giving Vines collects certain non-personal information automatically in order to make our Web site more useful by helping us learn about the number of visitors to our site and the types of technology our visitors use.We do not track or record personally identifying information about individuals and their visits in this manner.We may compile and report aggregate statistics about our visitors — such as numbers, traffic patterns, and related site information — but these statistics include no personally identifying information.

USE OF INFORMATION

Giving Vines uses the information provided by Users so that we can better meet Users’ needs, fulfill online orders, facilitate customer service, and inform charity recipients. Giving Vines may disclose to a charity to which they are making a donation the names of the customers who indicated their support and the amounts of their purchases. On occasion, Giving Vines may send emails to individuals who have provided an email address in connection with an online purchase or survey inviting them to subscribe to our online mailing list.Email recipients may always opt out of any email category at any time by following the unsubscribe instructions included in the email message.

Giving Vines does not share Users’ personally identifying information except as described above for Users who have not opted-out; however Giving Vines will disclose or share such information if required to do so in accordance with a court order, subpoena or similar legal process, or if necessary to protect the rights, property and/or safety of Giving Vines, the Web site or any User or other third party.

CHILDREN

Giving Vines does not solicit personally identifying information from children.Visitors who are under 21 years of age cannot purchase wines from Giving Vines and should not submit any personally identifying information to the Giving Vines Web site.

LINKS

Giving Vines may provide links to third party Web sites, and other Web sites may provide links to the Giving Vines Web site.Third party Web sites operate according to their own terms of use and privacy policies.Giving Vines has no control over such third party Web sites, and by using the Giving Vines Web site Users acknowledge and agree that Giving Vines is not responsible for the availability of such third party sites, or any content, advertising, products or other materials on or available from such sites. Users further acknowledge and agree that Giving Vines will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, advertising, products, or other materials on or available from such sites.

DATA SECURITY

Giving Vines makes every reasonable effort to ensure that all of the transactions that occur on our Web site are secure.All credit card numbers submitted to or through the Web site are encrypted with an industry standard technology for protecting sensitive information as it is transmitted over the Internet.To prevent unauthorized access and ensure the correct use of information, we maintain reasonable physical, electronic, and administrative procedures to safeguard and secure the information we collect online.

USE OF THIRD-PARTY SERVICE PROVIDERS

Giving Vines may engage reputable third-party vendors in order to help us manage our Web site and allow us to better service our Users.Giving Vines requires its vendors by contract to maintain the confidentiality and security of information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by Giving Vines.

CHANGES TO THIS PRIVACY POLICY

Giving Vines may revise or amend this policy at any time in its sole discretion.If we make any substantive changes in the way we collect or use personally identifying information provided by Users, we will post a prominent announcement on our Web site home page and post the changes on this page.We encourage Users to visit this page periodically to review our current policy.

CONTACT INFORMATION; CHANGES TO USER RECORDS

Any questions regarding this privacy policy, any requests for changes to Users’ contact information, including email address, street address or telephone number, and any other correspondence from Users should be directed to: customerservice@givingvines.com

 

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